Hemp jewelry is very delicate and should be treated with care. Be aware that over time and with continued use, it is normal for items to become worn and tear or break. I take great pride in the quality of my work and if you believe that an item was not made with the care and attention to detail that you expected, please let me know within 7 days of receipt of jewelry. If the defect is found to be substantial, I will repair or replace the item for you. For some instances I will work with you and a refund may be issued, but the item is asked to be returned with shipping cost funded by yourself. Refunds not accepted after 7 days of receipt of jewelry.

I can not do refunds or exchanges on custom work. Because of the nature of my hemp jewelry I am unable to augment or change your pieces of jewelry after I have made them. It is very important that when you place the order and put the details of your items in the message to seller that it is accurate.

**If no length is left for a standard bracelets then I will make it the default length, 7 inches**

*Please make sure the length of your bracelet or necklace is accurate while checking out because I am unable to change bracelet lengths once the bracelet has been made*